Everything you need to know
Frequently Asked Questions
Curious about our kombucha, ingredients, delivery, or where to find us? We have you covered.
What is kombucha?
Kombucha is a fermented tea with roots in centuries-old Eastern tradition. It starts with a base of sweetened tea and is cultured with a SCOBY (Symbiotic Culture Of Bacteria and Yeast). Over time, the SCOBY transforms the tea into a tangy, naturally effervescent drink packed with live probiotics and beneficial acids that support gut health and overall well-being.
What makes La Boocha different?
La Boocha is a small-batch, non-alcoholic kombucha made right here in the Logan Heights neighborhood of San Diego. We're a woman-owned and woman-led company, and every batch is crafted using 100% organic ingredients - cold-pressed organic fruits, real ginger, and carefully fermented tea. We're not certified organic, but our commitment to organic sourcing is non-negotiable.
Are you certified organic?
We are not currently certified organic, but we use 100% organic ingredients in every batch we brew. Certification is something we may pursue down the road as we grow.
How should I store my kombucha?
Our kombucha is a raw, living product containing billions of active probiotics, so it should always be kept refrigerated. If it's out of the fridge for a short time during delivery, no need to worry - just pop it in the refrigerator as soon as it arrives.
How much kombucha should I drink?
Everyone's body is different, so it's really up to you to find what works best. If you're new to kombucha, we recommend starting small - about 3 oz - and working your way up from there as your body adjusts. Personally, our founder drinks 1-2 bottles a day! As always, talk to your healthcare provider about any dietary changes.
Do you have a taproom I can visit?
We don't have a taproom, but we'd love to show you where the magic happens! We're happy to arrange a tour of our production facility in Logan Heights upon request - just reach out to set one up.
My family drinks a lot of La Boocha - do you offer a subscription or discount for regular deliveries?
Absolutely! For our loyal customers, we offer a 10% off subscription program - and you can cancel anytime, no strings attached.
Where does the name 'La Boocha' come from?
When our founder first started testing recipes, her mother would always ask for more but could never quite get 'kombucha' right - she'd call it 'La Boocha' instead. The name stuck because it's easy to remember and fun to say - and it's been La Boocha ever since!
What are your shipping days?
We ship out orders on Mondays and Tuesdays to help ensure your kombucha arrives fresh and stays cold in transit.
What is your return policy?
Due to safety and health regulations, our products are non-returnable. That said, your satisfaction matters to us - if you receive a product with a quality issue or damage, please email us at customerservicelaboochakombucha@gmail.com with the following:
- Flavor(s)
- Quantity
- Date of purchase
- Location of purchase
- A copy of your receipt
We'll do our best to make it right.
Where can I find you on social media?
Follow us @laboochakombucha on Instagram, Facebook, and TikTok for new flavors, behind-the-scenes brewing, and community updates.
Still have a question?
Send us a note and our team will be happy to help.